Ready to help us shape the future of hospitality?

At Bookboost, we believe in pushing boundaries. We’re not just a CRM platform; we’re transforming the way hospitality brands connect with their guests. By centralizing guest data and simplifying communication, we empower teams to create meaningful interactions and build lasting relationships throughout the guest journey. As a fast-growing company with a presence in more than 20 countries, we’re redefining what’s possible in hospitality tech. If you’re ambitious, creative, and ready to make an impact, we’d love for you to join us. Excited? Keep reading to know more.

About the role

Let’s start with the basics: what will your role actually involve? While it’s tough to detail every single aspect – particularly in a growing company like Bookboost, here’s a snapshot:

As the People Operations Specialist, you will play a key role in executing people related activity at Bookboost.

You will be responsible for the full employee lifecycle, from recruitment and onboarding to employee engagement. You’ll also be working hands-on on adhoc projects, e.g. compliance, policies, and employee relations.

What you’ll own and deliver:

• Lead and manage the end-to-end recruitment process, ensuring we attract and hire top talent.
• Own the full employee lifecycle, including onboarding, probation, performance management, and off boarding.
• Maintain and update employee guidelines, policies, and procedures to ensure legal compliance and alignment with company culture.
• Drive initiatives to foster a strong company culture, ensuring (remote) engagement and alignment across the team.
• Enhance HRIS utilization (Personio): drive the adoption and optimization of our HRIS, integrating additional functionalities to streamline HR processes and improve efficiency.
• Manage all employee documentation, including contracts, amendments, and compliance-related materials.
• Maintain accurate absence records and documentation.
• Listen to employee feedback and suggest improvements to policies, culture, and processes.
• Handle ad-hoc projects and tasks and support general organizational needs as required.
• Take on additional HR and organizational transformation projects to support Bookboost’s growth and evolution.

What makes you a great fit?

• You are a hands-on and structured professional who enjoys being involved with our team company culture
• HR Experience: At least 3 years of experience in an HR generalist or People & Culture role, ideally within a fast-growing or remote-first company.
• A Bachelor’s or Master’s degree in Human Resources, People Management, or a related field is a plus but not mandatory. Relevant experience and a strong track record in HR are equally valued.
• Recruitment Expertise: Strong experience managing the full recruitment lifecycle and attracting top talent.
• Employee Lifecycle Management: Understanding of HR processes, policies, and best practices related to onboarding, performance management, and employee engagement.
• Compliance Knowledge: Familiarity with employment laws, contracts, and HR compliance requirements.
• People-Centric Approach: A proactive and empathetic mindset, with a passion for creating a great employee experience.
• Organizational Agility: Ability to thrive in a fast-moving environment, balancing strategic thinking with hands-on execution.
• Strong Communication Skills & Culture Awareness: Ability to clearly communicate policies, processes, and feedback to employees and managers, while being an active listener, empathetic, and fostering a positive and inclusive company culture

What’s in it for you?

• A market competitive salary
• 5.000 SEK annual budget for health and wellness initiatives
• Remote/flexible working (we're 100% hybrid-proof,) with the option to work from home or from one of our hubs, close to where you live.
• A work environment that values your ideas and contributions, with room for creativity and impact.
• Opportunities to grow and develop professionally in a fast-paced, innovative company.
• Regular team events and socials to foster collaboration and connection.
• Be part of a dynamic company shaping the future of hospitality.

Who is Bookboost?

Based in Malmö, Sweden, with hubs in Amsterdam, Barcelona, Munich, and London, we embrace a hybrid, remote-friendly culture. We believe that diversity and innovation go hand-in-hand, and we’re committed to creating an inclusive environment where everyone can thrive.

Everyone is welcome at Bookboost

At Bookboost, we value individuality and creativity. We’re building a global team that reflects the diverse world we serve. If you’re passionate about making a difference and eager to contribute your unique perspective, we encourage you to apply, even if you don’t meet 100% of the criteria.

Ready to join us?

Send us your application today and start your journey with Bookboost! Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible.